Backtrace

Author: Backtrace IO

Electron Crash Reporting Server

Application crashes are a serious concern that should be on every Electron developer’s radar. No matter your level of expertise, you’ll want to know when crashes impact your users and make sure you have the necessary data to (have someone) fix the issue. Luckily, Electron has built-in facilities to generate and submit crash reports across supported platforms through Breakpad, Crashpad, and Electron’s crashReporter API.

But what options do you have available for a crash reporting server? Look no further: in this post, we’ll show you how to get up and running quickly with Backtrace & Electron and demonstrate our unique feature set that makes Backtrace the best crash reporting option for Electron.

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Free Crash Management for Open Source Projects

Backtrace is happy to announce that we are now offering free usage of our crash management platform for Open Source projects. Now, developers with an open source license can benefit from our turn-key crash solution to capture, analyze, and resolve crashes. If you’re an open source project using Breakpad/Crashpad, building on Electron or Unreal Engine, or struggling with Windows minidump files, then this is the perfect opportunity for you to use a free platform to improve software quality, team effectiveness, and end user experience.

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Charge Up Electron crashReporter

Back in May, we announced support for Breakpad, Crashpad, and minidump files. In that announcement, we included our official support for developers that maintain Electron Apps as well. It didn’t take long for companies building on Electron to sign up, and we’re thrilled to see them already successfully finding and fixing crashes through Backtrace. David Roe from Team.biz, a messaging app using Electron, was kind enough to share his experiences using Backtrace to make his Electron crashReporter submissions actionable.

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Customer Use Case: Shipping Code Faster

Customer success stories are among our most prized assets. They validate our company mission to build the best crash management platform to improve every aspect of the debugging workflow. Plus, understanding how our customers are using us in practice helps us shape our roadmap. A recent story caught my attention that I wanted to share (read: brag).

Read more to learn about how a recent customer used Backtrace to ship code faster.

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Crash Deduplication: Triaging Effectively

Depending on your application, crash reports may come in at the rate of a few to many thousands a day. Regardless of scale, fatal errors slip through the cracks, and even for the ones you do catch, it’s difficult to understand crash impact and to differentiate unique crashes from crash groups. Your ability to quickly triage and prioritize these fatal errors is crucial to your ability to act on them with urgency. Triage and prioritization relies on determining impact, like which users are affected by a crash or which crash has the highest impact on revenue. Backtrace helps you do this effectively through our deduplication systems. 

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