Backtrace Blog

Backtrace technical docs, conferences, and industry news.

Trip Report: CppCon 2017

Just two weeks ago, we were at CppCon! Time flies, and we wanted to take some time to give a trip report while the show is still fresh in our minds. CppCon is the annual week long gathering for the entire C++ community, and it’s filled with inspiring talks, industry leaders, and fantastic events. This was our second year at the show, and the growth in just one year was unbelievable. There were more attendees, speakers, and exhibitors than ever before. CppCon is growing fast. This was also our biggest conference presence to date. We sent a team of seven to attend the conference, hosted an open session, and made sure to have as engaging a booth as possible.    Read More

October Product Update – Data Scrubbers, File Attachments, UI and Performance Improvements Throughout

At Backtrace, we aim to release new features in our software every few weeks. Back in early September, we released the new Query Builder tool, Scheduled e-mail reports, and new workflow integrations with FogBugz and Webhooks. Check out the blog post here.

The recent release of Backtrace adds an impressive number of new capabilities, most of them prioritized based on direct feedback from our most frequent users. These include:

  • A Data Scrubber that can be used to remove Personally Identifiable Information (PII) from crash reports.
  • Support for file attachments that are submitted via ptrace or the HTTP API to be displayed and downloaded from the web console.
  • Improved Symbol Management, including a missing symbol notification, new upload wizard, and binary symbol format for improved performance when loading the web debugger.
  • Performance improvements throughout the product, including improved responsiveness of the UI for large data sets and an optional query results compression option to minimize the amount of data sent over the wire.
  • A new “Copy Callstack to Clipboard” function in the web debugger.
  • User Management now displays the count of registered users, and a separate tab for Technical Support accounts that the Backtrace team uses to support your instance has been exposed.
  • More configurable workflow integrations allow you to choose which elements are pushed (Classifiers, Callstack, and specific Attributes)
  • General styling improvements in the UI for various elements.
  • Note: the recent introductions of Scheduled Reports and the Query Builder tools has led us to retire the now obsolete Stability Report.

Let’s review some of these in more detail:

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Electron Crash Reporting Server

Application crashes are a serious concern that should be on every Electron developer’s radar. No matter your level of expertise, you’ll want to know when crashes impact your users and make sure you have the necessary data to (have someone) fix the issue. Luckily, Electron has built-in facilities to generate and submit crash reports across supported platforms through Breakpad, Crashpad, and Electron’s crashReporter API.

But what options do you have available for a crash reporting server? Look no further: in this post, we’ll show you how to get up and running quickly with Backtrace & Electron and demonstrate our unique feature set that makes Backtrace the best crash reporting option for Electron.

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Expect More Backtrace at CppCon17

CppCon 2017 is finally here!

Backtrace is proud to return to the show as both a sponsor and exhibitor for the second year in a row. CppCon is an amazing conference put on annually by the C++ community. Their commitment to making CppCon bigger and better every year, while still remaining community focused, is prevalent throughout the show. This year has record attendees, phenomenal speakers, and frequent events. Add the recent release of C++17 to the mix and you can be sure that this is going to be a week to remember. Read More

Free Crash Management for Open Source Projects

Backtrace is happy to announce that we are now offering free usage of our crash management platform for Open Source projects. Now, developers with an open source license can benefit from our turn-key crash solution to capture, analyze, and resolve crashes. If you’re an open source project using Breakpad/Crashpad, building on Electron or Unreal Engine, or struggling with Windows minidump files, then this is the perfect opportunity for you to use a free platform to improve software quality, team effectiveness, and end user experience.

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