How do I get started with Backtrace?

By | 2018-04-05T18:54:43+00:00 March 29th, 2018|

It’s simple, takes just a couple of minutes, and is free to try for 30 days. Head over to our automated signup page and set up your credentials and server. Then, check [...]

How does the trial work?

By | 2018-04-05T18:56:08+00:00 March 29th, 2018|

After you create your Backtrace Universe, you will be on our “Trial Plan” for 30 days. This plan allows you to submit or upload up to 25,000 crashes, and gives [...]

What if I need more crashes?

By | 2018-03-29T16:21:58+00:00 March 29th, 2018|

Backtrace will alert you in the console and via email when you reach 80% of your crash limit for the month. You can choose to upgrade to one of the [...]

How do the tiers compare?

By | 2018-03-29T16:21:02+00:00 March 29th, 2018|

Backtrace offers three main price tiers. The Free and Self Service tier have a some limitations on users, number of monthly crashes, and retention periods. Free – Our free tier [...]

What are the advantages of an Enterprise tier?

By | 2018-03-29T16:19:16+00:00 March 29th, 2018|

The Enterprise tier provides flexible deployment options, priority support, and additional capabilities that may be useful to your organization. These include: Advanced Crash Capture tools Extensible Snapshot Generator for Linux [...]

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