Everything at your fingertips
Triage and fix bugs for your favorite consoles with Backtrace.
Fix bugs faster
Rich data
Backtrace provides accurate callstacks and extracts memory and variable values when possible to get you to the root cause faster.
Attachments
Our platform permits arbitrary assets to be associated with errors, including videos, screenshots, configuration files, logs and more.
Consolidation
Ensure your developers get to the root cause faster by being able to directly isolate environmental factors including offending commit or release, contributing factors (such as a particular map) across all your platforms.
Enterprise-Grade Security and Privacy
Backtrace takes security seriously and ships with a myriad of security and privacy features, meeting or exceeding requirements for GDPR, SOC-2 and more.
- Access Control
- Audit Logs
- Compliance
- Multitenancy
- Encryption at rest
- Privacy shield certification
- Fine-grained retention policies
- PII scrubbing
- SSL encryption
Industry-leading cross-platform support
Easily identify common issues across your build targets and make sure no player is left behind. Identify important platform-specific issues early!
Immediate value
Integrate directly with platform APIs to pull existing error data without having to schedule in developer cycles.
Query everything
Send hundreds of attributes, whether it is graphics setting or a map, then build reliable workflows around them.
Xbox One, Series X or S
Backtrace ingests Xbox symbol files, executables, and dump files for natively compiled games. Get started in minutes!
Backtrace for PS4 and PS5
Get going in minutes without any code modifications! Capture all your errors and backfill historical data.
Do you have a legacy pipeline that you must integrate with instead? No problem! Other integration options exist for PlayStation.
Industry’s best minidump support
Backtrace has industry-leading minidump support to store, process, and manage .dmp files that are generated from applications running on Windows, macOS, and various versions of Linux, including Android.
Deployment Flexibility
Use Backtrace with our dedicated and multi-tenant hosting solution, or install it on-premises. It’s your choice!
Triage effectively
Accurate, extensible, and customizable deduplication
Errors are deduplicated by error location and attribute similarity so you quickly determine how many users and instances are impacted by issues across your environments.
Rich workflow integrations
Backtrace seamlessly integrates into your engineering pipeline with support for popular alerting, notification, issue tracking and collaboration tools.
Powerful query capabilities
Easily filter to, exclude, group and aggregate on any attributes you send along with your errors. Filter on function names, modules, graphics cards and more.
Backtrace tracks errors across all major platforms
Backtrace takes all the manual labor out of cross-platform crash and exception management so you can focus on shipping.
Backtrace integrates into your workflow
Incorporate debug data into your existing workflow for SCM, alerting, ticket tracking, messaging, and more to enable seamless error management.
