Backtrace is a powerful system. But it’s somewhat one-size-fits-all. In our experience, how we want crash-reporting to look and feel is very different for an end user, vs a programmer, vs an artist’s desktop, vs a live backend server in a data center. In this talk, I’ll discuss how Cryptic Studios treats each of these cases differently. I’ll also discuss the custom “submission bucket” technology that Backtrace developed for us, and how it solved our “full dump vs micro dump” problem.