In this technical talk, we will talk about the evolution of Backtrace as a product and technology. Backtrace helps customers debug billions of errors a month across terabytes of memory dumps, log files and other error context across all major platforms including Windows, Linux, Xbox, PlayStation 4, PlayStation 5, Switch and more. In this talk, we will share our journey in designing and building a system that manages to cope with the scaling challenges and ever changing user requirements. We will share our lessons learned over the years both from a product design and engineering perspective. War stories will be shared involving debug formats, memory dumps, compiler optimizations, API integrations, databases, developer workflows and more. Attendees should walk away entertained and with an improved understanding of the sorts of challenges to expect if building such a solution in-house and the typical challenges studios encounter when revamping their pipeline for improved game stability.

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