The competition to quickly build more immersive, cross-platform, glitch-free app experiences is intense. To address these issues and stay ahead of the competition, developers deserve platform and device agnostic tools.

Only Backtrace’s automated error reporting and Helpshift’s player in-app support solutions provide developers the insight and data they need to quickly find and address  across all platforms and devices. Backtrace + Helpshift keep engineers focused on building and maintaining great app experiences.

In the previous webinar of this series, we explored how to deeply integrate error reporting and in-app support in Web and iOS games. In the second webinar of this series, we are taking a look at how that looks on PC and Android.

During this 30-minute webinar our experts will share best practices and a demo to illustrate how leading companies use Backtrace and Helpshift to:

• Facilitate better user experience and call deflection by providing automated bots across different channels (web, pc, mobile)
• Provide a better customer experience by enabling both automated and human agents with data on which crashes that are happening right now
• Give game developers insight into the crashes, hangs and errors users face while using their games

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