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Webinars

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AUTOMATED GAME ERROR REPORTING AND PLAYER IN-APP SUPPORT DONE RIGHT PART 2

Automated Game Error Reporting and Player In-App Support Done Right Part 2

The competition to quickly build more immersive, cross-platform, glitch-free app experiences is intense. To address these issues and stay ahead of the competition, developers deserve platform and device agnostic tools.

Only Backtrace’s automated error reporting and Helpshift’s player in-app support solutions provide developers the insight and data they need to quickly find and address  across all platforms and devices. Backtrace + Helpshift keep engineers focused on building and maintaining great app experiences.

In the previous webinar of this series, we explored how to deeply integrate error reporting and in-app support in Web and iOS games. In the second webinar of this series, we are taking a look at how that looks on PC and Android.

During this 30-minute webinar our experts will share best practices and a demo to illustrate how leading companies use Backtrace and Helpshift to:

• Facilitate better user experience and call deflection by providing automated bots across different channels (web, pc, mobile)
• Provide a better customer experience by enabling both automated and human agents with data on which crashes that are happening right now
• Give game developers insight into the crashes, hangs and errors users face while using their games

View webinar
AUTOMATED GAME ERROR REPORTING AND PLAYER IN-APP SUPPORT DONE RIGHT

Automated Game Error Reporting and Player In-App Support Done Right

The competition to quickly build more immersive, cross-platform, glitch-free app experiences is intense. To address these issues and stay ahead of the competition, developers deserve platform and device agnostic tools.

Only Backtrace’s automated error reporting and Helpshift’s player in-app support solutions provide developers the insight and data they need to quickly find and address  across all platforms and devices. Backtrace + Helpshift keep engineers focused on building and maintaining great app experiences.

During this 30-minute webinar our experts will share best practices and a demo to illustrate how leading companies use Backtrace and Helpshift to:

• Facilitate call deflection by providing automated bots
• Provide a better customer experience by enabling agents with more realtime code data
• Give their developers more insight into the issues users face while use their apps

View webinar
Why Critical Event Capture With Deep Introspection is Key To Digital Transformation_ Lessons From the Trenches

Why Critical Event Capture With Deep Introspection Is Key To Digital Transformation: Lessons From The Trenches

This webinar brings together experts in application monitoring and management, featuring GigaOm analyst David Linthicum and special guests from Backtrace IO, Abel Mathew, CEO and Co-founder, and Vincent Lussenburg, DevOps Strategist, Author & Speaker. The discussion focuses on understanding why error management, monitoring, and event analysis is critical to success for digital transformation.

Introduction to Symbolic Debuggers

Introduction To Symbolic Debuggers

Join Samy Bahra, Backtrace CTO and co-founder, for this introduction to symbolic debugging. Learn the challenges of debug information in the presence of modern compilers and associated optimizations, and understand why you are getting incorrect information from your symbolic debuggers and the potential mitigations.

AUTOMATED GAME ERROR REPORTING AND PLAYER IN-APP SUPPORT DONE RIGHT

Backtrace And Helpshift Webinar: Error Reporting And Player In-App Support Done Right

Only Backtrace’s automated error reporting and Helpshift’s player in-app support solutions provide developers the insight and data they need to quickly find and address code issues across all platforms and devices. Backtrace + Helpshift keep engineers focused on building and maintaining great app experiences.

Developer Discussions: Nimble Giant

Developer Discussions Featuring Nimble Giant

Get to know the developers behind your favorite Nimble Giant Entertainment games. We’ll discuss the process of conceptualising to development, as well as the challenges they face before, during, and after shipping games.

Demystifying Exception Handling in C++

Demystifying Exception Handling In C++

Learn how exception handling is implemented in native languages such as C and C++. Hannes Sowa, Staff Software Engineer at Backtrace, will share insights and anecdotes on navigating the complexities of exception handling and how to unwind the call stack to hone in on the root cause of a crash or exception and resolve it.

WEBINAR SERIES_ NEXT GENERATION CRASH REPORTING FOR MOBILE APPS AND GAMES

Next Generation Crash Reporting For Mobile Apps And Games

Explore the relationship between customer satisfaction and handling app hangs, errors and crashes. This features an explainer on how Backtrace’s next generation crash reporting can ensure top-app rankings through advanced monitoring and how to integrate Backtrace in your existing Android and iOS apps.

CppCon 2019: Samy Al Bahra, Paul Khuong “Abusing Your Memory Model for Fun and Profit”

Abusing Your Memory Model For Fun And Profit

The most efficient concurrent C++ data structures used in the wild today usually achieve break-neck performance by either constraining their workload or constraining correctness to a particular memory model. At CPPCon 2019, Paul Khuong and Samy Al Bahra collaborated on a talk sharing success stories of workload specialization in real-world workloads over the last few years.

Improve CI-CD Stability with CloudBees and Backtrace

Improve CI/CD Stability With Cloudbees And Backtrace

What do you do when a build pipeline fails? How do you simplify the process of triage and resolution behind the failure? Samy Bahra, and Chris Saleski recount how build pipelines can get more complex, and repeatable processes you can implement to resolve issues when they happen. 23 minutes of great content + 7 minutes of questions make this 30 minutes well spent.

Software  Crash Management for Embedded Devices

Software Crash Management For Embedded Devices

If you aren’t thinking about software crashes, you should. They represent a point of failure for device operation and ruin end-user experience. In this talk, we’ll first learn how various software organizations ensure that their devices are resilient to software crashes. We will then do a deep dive into how they capture, analyze, and leverage crash data to improve software quality and accelerate product development before and after release.

Webinar Series: DEBUGGING CRASHES WITH BACKTRACE FOR UNREAL ENGINE

Debugging Crashes With Backtrace For Unreal Engine

Join Jason Davis and Vincent Lussenburg of Backtrace as they give you a detailed rundown of Backtrace’s crash reporting features and cross-engine support, an end-to-end demo of integrating Backtrace into the Unreal Engine, and a closer look at the types of crashes Backtrace can detect and analyze within the Unreal Engine.

Shift Left and Ship Better Software Faster On Demand Webinar

Shift Left And Deliver Better Software, Faster

Abel Mathew, CEO and Co-Founder of Backtrace and Vincent Lussenburg, Director of DevOps Strategy at XebiaLabs, discuss how teams are improving the way they build and deploy software by “shifting left” and testing earlier in the SDLC to improve quality. The live demo actually breaks! Can they use Backtrace to solve it before the webinar ends?

Respawn Uses Backtrace to Deliver better game experiences- Intro Video1

Deliver Better Games Faster By Leveraging Next-Gen Crash And Error Data

Game errors and crashes are inevitable, so how fast can you detect and resolve the problems that matter? Join Backtrace and Respawn Entertainment for a discussion on how teams can provide a better gaming experience by attacking debug time and reducing gameplay-impacting crashes. In this session, they’ll share best practices, including identifying the most serious errors as early as possible in the development cycle, incorporating error triage and assignment into the planning process to help keep to schedules, and automating crash and exception capture for retail or released games.

Backtrace | Error Monitoring Webinar

Error Monitoring And Crash Reporting 101 – What You Need To Know

In this 30 minute webinar, you will learn what error monitoring is all about, when in the development lifecycle it is best to implement, the must-have capabilities of an error monitoring system, and considerations for build vs. buy.

Mobile Game Immersion Webinar

Mobile Game Immersion: How To Keep Players Engaged

Watch this webinar and learn how Halfbrick—makers of the wildly popular Fruit Ninja franchise—improved time-to-first response, average-time-to-resolution, and more by using Helpshift and Backtrace to manage bug reporting and crash management between their support and development teams.

CppCon 2019: S. Al Bahra, H. Sowa, P. Khuong,“What Programmers Should Know About Memory Allocation”

What Every Programmer Should Know About Malloc

Memory allocators are a critical part of the run-time system for languages such as C++. Over the last few decades, the requirements for general-purpose memory allocation have become significantly more complex with different allocators evolving to handle different workloads varying by process age, concurrency, allocation patterns, object sizes, access patterns and more. At CPPCon 2019, Samy Al Bahra, Paul Khuong and Hannes Frederic Sowa collaborated on presenting the foundations of malloc and the tips that helped them improve performance in the real world.

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