Your Comprehensive Guide to Getting Started with Backtrace

A comprehensive collection of videos and blogs that cover all aspects of setting up and using Backtrace for error and crash management. Topics include project settings, integrations with Jira, space management, symbol handling, dashboard overview, Unity & Unreal project integration, providing step-by-step instructions for efficient error management and debugging with Backtrace.

Backtrace Project Settings Overview

Backtrace Project Settings Overview: Part 1 - Initial Settings

Get your Backtrace project up and running smoothly with our comprehensive overview. This video guide covers everything you need to know about Backtrace's initial project settings, including how to access the project integration guide, set up error submission tokens, add data sources, configure symbol access tokens, upload symbol archives, and integrate with symbol servers.  

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Backtrace Project Settings Overview: Part 2 - Advanced Settings

This video provides an overview of advanced features in Backtrace Project Settings for optimizing your error and crash management workflow. Learn how to configure workflow integrations, view source code, automate actions, and set up alerts for targeted notifications. 

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Backtrace Integration Guide, Crash & Symbol File Formats: Overview

Gain a quick overview of backtrace integration guides, crash file formats, and symbol formats in our informative video. Learn about supported crash file formats and file format for symbols, and uploading symbol archives for improved debugging. 

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Collaborating and Integrating with Backtrace

Invite New Users to Backtrace: Step-by-Step Guide

Want to collaborate with your team on Backtrace? Our step-by-step video guide walks you through the process of inviting new users to your Backtrace account. Learn how to add team members, grant permissions, whitelist domains and get everyone onboarded quickly and seamlessly.

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Integrate Jira with Backtrace: Step-by-Step Guides for Jira Cloud and Jira Server

Simplify your error management process by seamlessly integrating Backtrace with Jira. Our detailed step-by-step guides provide separate instructions for integrating Backtrace with both Jira Cloud and Jira Server. Click here to access the walk-through for Jira Cloud or click here for the walk-through for Jira Server. Learn how to automatically create Jira issues from Backtrace error reports, link errors to existing Jira issues, and synchronise error data for efficient collaboration between teams.

Set up issue-based alerts

Explore the latest update from Backtrace in 2023, showcasing the new issue-based alerts feature. Discover how this enhancement improves error management and debugging capabilities, allowing you to efficiently identify and resolve software issues. Learn about the benefits of issue-based alerts, including real-time notifications, customizable severity levels, and streamlined workflows.

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Integrate Backtrace into a new Unity Project: Step-by-step Walkthrough

Learn how to integrate Backtrace into your Unity project with this step-by-step tutorial. Discover how to configure Backtrace, generate and report errors, and view them in the Backtrace dashboard.

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Leveraging Backtrace for Customizing Unreal Engine Crash Reporter

Learn how to effectively handle crashes in your Unreal Engine projects using Backtrace. Follow along as we walk you through each step, from setting up Backtrace in your Unreal project to configuring and customizing crash reporting settings. 

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Managing and Analyzing Errors with Backtrace Dashboard

Backtrace Dashboard Overview: Part 1 - Navigating the Dashboard UI and Filters

Learn how to use Backtrace dashboard filters for effective error tracking. Discover how to select projects, utilize the time-frame filter, and filter based on custom or default attributes. Enhance your error management workflow with these powerful filters.

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Backtrace Dashboard Overview: Part 2 - The Triage View

Learn how to effectively utilize Backtrace's Triage view to prioritize and resolve errors in your project. Discover how the Triage view groups reports by fingerprints, provides statuses, tags, and links for efficient error management. Explore features such as adding columns, sorting, filtering, merging, and unmerging fingerprints. Gain insights from the Details view for better error analysis and identification of patterns.

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Backtrace Dashboard Overview: Part 3 - The Explore View

Learn how to effectively use Backtrace's Explore view for powerful error querying and analysis. Group data by attributes like OS or version, sort and filter in the flat list view, utilize the Flame graph for visual pattern identification, and gain insights from the similarity view for potential merging.

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Backtrace Dashboard Overview: Part 4 - The Debug View

Discover the power of Backtrace's Debug view and learn how to effectively explore, analyze, and resolve error reports like a pro. Dive into the details of individual error reports, including fingerprint and error IDs, timestamps, threads, call stacks, log information, and variable details. Learn how to navigate through source code, global annotations, and attachments to gain insights into the root causes of issues. Examine how to update triage options, add comments, and download attachments to streamline your debugging and issue resolution process.

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Backtrace Dashboard in 2023: Overview

Our dashboard has received several upgrades in Q1 2023 that have made it easier than ever to filter results, save views, navigate through the triage view and use the new QueryBuilder to build queries faster. Find out more about these upgrades in our latest blog post.

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Space Management and Symbol Handling in Backtrace

Mastering Missing Symbols and How to Apply Symbols

Learn how to effectively apply missing symbols in Backtrace for better grouping and readability of call stacks. Identify missing symbols, upload symbol files via Project Symbols Management or Project Settings Symbols, verify uploaded symbol status, reprocess crashes, validate application of new symbols, and see improved call stacks for more accurate error report analysis.

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Managing Space in Backtrace: Samping & Retention Policies

Learn about Backtrace's space management options, including retention and sampling policies. Discover how retention policies can remove or compress data after a defined period of time, and how sampling conserves storage space by limiting crash dump files. Gain insights into Backtrace's storage and sampling configuration settings and options, and understand how these features impact data retention and space management.

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