This May, the Backtrace team traveled to Broomfield, CO to attend GlueCon 2017 at the Omni Interlocken Resort. We attended both to sponsor the conference and to support our Co-founder/CTO, Samy Al Bahra, who was invited as a speaker. It was our first time attending and the team didn’t quite know what to expect; however, to those who have attended, it should come as no surprise that GlueCon ended up being an excellent experience. The slogan, “Glue is a case study in what a conference should be” is a spot on analysis. Read More
Backtrace Blog
Backtrace technical docs, conferences, and industry news.
Gitter Done with Crash Notifications in Chat
Posted on by Marc Breaux
Backtrace is proud to announce that we’ve added another member to our growing family of workflow integrations. Our support for the Gitter chat room service is live and ready to help supercharge your debugging! Now, Backtrace can send you detailed crash notifications directly in your Gitter chat room.
Crash Deduplication: Triaging Effectively
Posted on by Backtrace IO
Depending on your application, crash reports may come in at the rate of a few to many thousands a day. Regardless of scale, fatal errors slip through the cracks, and even for the ones you do catch, it’s difficult to understand crash impact and to differentiate unique crashes from crash groups. Your ability to quickly triage and prioritize these fatal errors is crucial to your ability to act on them with urgency. Triage and prioritization relies on determining impact, like which users are affected by a crash or which crash has the highest impact on revenue. Backtrace helps you do this effectively through our deduplication systems.
Announcing Breakpad, Crashpad, and Minidump Support
Posted on by Backtrace IO
Backtrace is excited to announce official support for Breakpad, Crashpad, and minidump crash formats, making crash management one fewer wheel you need to reinvent to ensure software quality. You can now monitor, understand, and resolve all of your C/C++ crashes across every major OS with the Backtrace platform.
If you maintain an Electron App, are looking for a Breakpad server, use Socorro, or need a solution to take control of your C/C++ crashes, read on for reasons you should seriously consider using Backtrace.
Now Featuring: Console Release Notes
Posted on by Backtrace IO
For our perceptive clients, you might have noticed that historically we’ve written robust release notes for our server components, but we haven’t included release notes for our web UI which we call Console. Now that more of our users are adopting Console as the primary means to manage, understand, and resolve crashes with Backtrace, we’ve decided to diligently update our community with Console release notes.
Check them out to find the latest updates to our web UI.